Dear guests!
As your hosts, we are committed to treating each other with respect.
During the current Covid-19 situation a number of new rules of conduct have been developed to guarantee protection for ourselves, our employees and guests.

In the hotel

NEW: since 14 September 2020 it is mandatory to wear a mouth-nose cover

All our employees will be wearing a mouth-nose cover in public indoor areas and when interacting with guests. Our guests are required to wear the mouth-nose cover in all public indoor areas.

Exceptions:
• in the restaurant when seated at the table and at the bar
• in the swimming pools, showers, saunas and steam baths
• when practising sports (PHYSIO-GYM fitness studio)

General guidelines for guests:
• ALWAYS maintain a distance of at least one meter to other people with the exception of members of your own household or those travelling with you and staying in the same accommodation unit.

• Refrain from shaking hands and hugs.

• Wash hands several times a day with soap and water for at least 30 seconds.

• Avoid touching your face with unwashed hands.

• Sneeze or cough into the crook of your arm or in a tissue.

• Do not travel if you feel unwell. Should you develop symptoms during your stay, contact the host.

Prior arrival:

If you come from a country or city for which a travel warning has been issued or should the Covid-19 pandemic lead to personal travel restrictions, no cancellation fees will be charged.

If you feel unwell, please check your health condition before you start your holiday.

Safe at the hotel:

• We have adapted our existing hygiene and cleaning standards to the current situation and increased the cleaning intervals.

• Disinfectant dispensers are distributed at many places throughout the hotel

• Restaurant, swimming pool and SPA – the minimum distance of one meter will be maintained.

Information on the current situation:
Please find updates on the current situation in the region here: https://orf.at/corona/stories/daten/